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Over the past few decades, Komatsu has evolved to become a international giant thanks to their stability and expertise within the various fields of logistics, excavating, construction and mining. With progressive designs and technological superiority, they continue to be at the forefront of these industries.
Ever since 1945, Komatsu Forklift Co. Ltd has matured tremendously. Using modern design techniques and superior production functionality, Komatsu has distinguished themselves through the development of dependable and durable forklifts that consumers from around the world have come to rely upon. In 1976, Komatsu Forklift U.S.A., Inc was established to satisfy the growing need for its goods in the North American marketplace. To better costs and efficiencies, a contemporary plant was built in Covington, Georgia in 1990, to merge all U.S. Komatsu Forklift product support and production operations.
Komatsu Forklift U.S.A. continues to meet the requirements and demands of their clients globally while remaining a leading manufacturer and dealer of progressive forklifts and lift truck accessories. Central and Latin America, Mexico, the Caribbean and South America are home to many of Komatsu’s satisfied clients along with their North American clients.
After a lot of years of establishing and maintaining quality consumer service relationships with clients, Komatsu Forklift recognizes that satisfying the needs of the customer is vital. Komatsu starts all original projects and product developments with the customer's input. By welcoming input and criticism, they are able to ascertain customer wants and expectations then cultivate revolutionary concepts and then build to exceed Komatsu Engineering Standards. Assuring consumers that quality is premeditated from the beginning and maintained through the production, service and sales processes, allows Komatsu to end up with a superior product from start to finish.
The engineers at Komatsu are experts who specialize in designing heavy-duty equipment, lift trucks and construction equipment. Their design expertise assures that each piece of equipment will endure in even the toughest applications and environments. Adherence to meticulous engineering standards permits Komatsu Forklift to meet ISO 9001 standards. Computer aided design and rigorous in-house quality standards all factor in to high-class lift truck products. Komatsu Engineering Standards translate the current and progressive technology used in advanced mining and construction equipment into world class equipment.
The modern and efficient factory in Covington, Georgia is a full service plant. This contemporary facility begins the production process with raw steel which is then welded, fabricated and prepared. When assembled and painted the lift trucks are ready to leave the facility and enter the market. Maintaining quality control through the length of the production process, assures clients that the quality is built into Komatsu’s products from the very beginning.
Komatsu feels that a product is only as valuable as the individuals who support it and sell it, their sellers make all the difference. Komatsu Forklift features an exceptional network of company sellers and independent sellers who are working hard to exceed expectations. Specialized in all elements from sales, service or operating training, or aftermarket support, their diverse network of knowledgeable and capable experts are available. Komatsu Forklift Supplier locations across the nation have a Komatsu OEM parts on-hand to offer the essential service required to keep customers’ operations running fluently. Computerized, real-time access with next day transport from their highly automated supply hub is another option. The on-line K-Link system assists dealers with online components management, service and acquisition for all major lift truck brands.
At Komatsu Forklift U.S.A., Inc. they know how to serve Nationwide Accounts. Several world-class companies rely on Komatsu forklifts in their daily operations. National account consumers benefit from an original relationship with Komatsu that allows them to modify cost-efficient applications so as to raise the customer’s efficiency and profits. Komatsu nationwide account clients have access to on-line components and operations support system and a wide-ranging fleet administration program, providing the ability for Komatsu to be their total solution for any lift truck issues.
The well-organized and reliable team members at Komatsu Forklift U.S.A., are dedicated to providing exceptional customer support even if it comes in the form of training, sales, aftermarket support, and longterm maintenance. They want to ensure that the client support provided will help their customers satisfy or exceed their company objectives while establishing strong working partnerships in the process. Komatsu strives to be familiar with each of their customers’ distinctive ways of doing business and enjoys working together to develop an arrangement to best insure their ongoing success.
